Service

FIND OUT EVERYTHING YOU NEED TO KNOW ABOUT OUR SERVICE


Click through the questions. If you still have a question, please contact us. Together we can find a solution.

You can contact us using our complaint form. We will deal with your complaint as soon as we receive it and get back to you.
Depending on the situation, this may take 1-2 weeks. You will receive written feedback from us by email once we have assessed your case. This will give you any further details.
Please contact us using the contact form on the home page. Please include your full contact details and the order in which you are contacting us. We will contact you and find a solution.
This is available for a processing fee. Please contact our service team. We will find a solution.
Yes, spare parts for AC motors are available for most of our product range. Please contact us and we will be happy to advise you.
We offer both on-site repair and on-site service. Please contact us and we will be happy to make you an offer.
Our warranty is 12 months.
 See our terms and conditions for more details.
European area (CE) - standard 
USA, Canada (UL) - against surcharge 
China (CCC, CQC) - against surcharge
Great Britain (UKCA) - against surcharge 
Reference to website